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Donald
Donald, Small Engine Technician
Category: Small Engine
Satisfied Customers: 1874
Experience:  I have 25+ years of experience repairing 2 & 4 cycle engines
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Toro Wheel Horse 60th anniversary edition riding mower. Was

Customer Question

Toro Wheel Horse 60th anniversary edition riding mower. Was going today for first time this season, then when shifting into gears won't go back or forward. Acts like it's stuck in neutral. Need layout maybe of underneath gear shifter shield. I think maybe a spring or clip is not attached?
JA: Thanks. Can you give me any more details about your issue?
Customer: I can mover shifter but acts like it is in neutral. I pushed it back up to shed so brakes aren't stuck.
JA: OK got it. Last thing — Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 10 months ago.
Category: Small Engine
Customer: replied 10 months ago.
I just paid. Could you please help.
Expert:  Donald replied 10 months ago.
Hello, and thank you for choosing Just Answer. My name is***** will be happy to assist you.
Expert:  Donald replied 10 months ago.
I do apologize for the delay ...
Customer: replied 10 months ago.
Thank you. So what do you think?
Expert:  Donald replied 10 months ago.
I would like to ask you some troubleshooting questions as we go.
Customer: replied 10 months ago.
Ok.
Expert:  Donald replied 10 months ago.
Do you have a manual shift, or hydro?
Customer: replied 10 months ago.
Manual down where I would look down if sitting on seat. I push in clutch with my foot and move gear shifter. Make sense?
Expert:  Donald replied 10 months ago.
Yes, well explained. If you shift out of neutral position, into one of your gears, will your mower roll, if you try pushing it?
Customer: replied 10 months ago.
I did not try that. I just naturally put it in neutral and pushed it.
Customer: replied 10 months ago.
I'm thinking it will because I had to put the parking brake on when I parked it.
Expert:  Donald replied 10 months ago.
I am lead to believe your drive belt is either broken, loose, or off of one of your pulleys.
Customer: replied 10 months ago.
I'll check that out in the morning. The belt looked all attached though. What if it didn't roll?
Customer: replied 10 months ago.
( it's dark here now)
Expert:  Donald replied 10 months ago.
No problem. You can check tomorrow, and take your time. If you shift to first gear, and your mower does not roll, then it is very likely that our problem is belt related.
Customer: replied 10 months ago.
Ok. So I can get back on tomorrow?
Expert:  Donald replied 10 months ago.
Sure, just add a message to our discussion, and I will receive an alert indicating that you have responded. Keep in mind, that you will need to look closely at the belt, that goes from your engine, back to your transmission pulley.
Customer: replied 10 months ago.
Ok. Thank you.
Expert:  Donald replied 10 months ago.
You are very welcome!
Customer: replied 10 months ago.
So you are right. The drive belt is off the front pulley. I'm having trouble getting it on. I took some pictures. I'm not sure if the belt is suppose to go around or inside of the 2 black rods near pulley. I also can't move it too well.
Customer: replied 10 months ago.
Pic 2
Customer: replied 10 months ago.
Pic 3
Customer: replied 10 months ago.
Pic 4
Customer: replied 10 months ago.
Pic 5
Customer: replied 10 months ago.
Pic 6 all done
Expert:  Donald replied 10 months ago.
Thanks for the pictures. I will take a look at them.
Expert:  Donald replied 10 months ago.
Your belt needs to go inside of the two black rods near your pulley.
Expert:  Donald replied 10 months ago.
If you depress your clutch pedal fully, your belt should loosen enough, to go onto your pulley. You may need to get someone to depress your pedal for you, unless you can lock it in depressed position.