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Vince O.
Vince O., Small Engine Technician
Category: Small Engine
Satisfied Customers: 2766
Experience:  Over 30 years experience repairing lawn and garden equipment. Chainsaws, mowers,blowers and trimmers
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I have a new 2500ps1 power washer. I'm ready to start it.

Customer Question

I have a new 2500ps1 power washer. I'm ready to start it. Filled with gas, oil reservoir filled properly, but I can not pull the starter cord. Can't budge it. Took the spark plug out and then I can easily pull the starter cord. what's going on?
Submitted: 7 months ago.
Category: Small Engine
Expert:  Vince O. replied 7 months ago.
Hello, are you squeezing the trigger as you pull the rope?
Customer: replied 7 months ago.
I don't understand the question. What trigger? I'm simply trying to pull the cord.
Expert:  Vince O. replied 7 months ago.
Do you have the water hooked up to it?
Expert:  Vince O. replied 7 months ago.
You aren't trying to star​t it?
Customer: replied 7 months ago.
No water hooked up to it. Not trying to start it. Just trying to pull the rope to see if it works.
Customer: replied 7 months ago.
Still waiting for your response.
Expert:  Vince O. replied 7 months ago.
When the plug was out and you pulled the rope did any gas or oil blow out the plug hole?
Customer: replied 7 months ago.
No…The rope does not pull. It does pull when the plug is removed. Weird...
Expert:  Vince O. replied 7 months ago.
I had a problem once with an overhead valve engine.It was a new unit too. What I found was one of the rocker arm were off and the valve wasn't opening
Customer: replied 7 months ago.
What do you suggest? Plug out, engine turns. Plug in, engine doesn't turn.
Expert:  Vince O. replied 7 months ago.
If unit is new and just out of the box contact place of purchase before taking things apart possibly voiding your warranty. If no help from them remove valve cover and plug and make sure both vales open
Customer: replied 7 months ago.
Guess I will take it back and get another one.
Expert:  Vince O. replied 7 months ago.
ok