Small Engine Troubleshooting Problems? Ask a Mechanic Now.
Hello Terry. My name is***** will be happy to assist you. I would like for you to try something.
I apologize to you Terry. I was waiting for you to respond to my initial reply. I wanted you to try turning your flywheel by hand, just to confirm that your engine is not partially seized. Also, remove your spark plug, then turn your key again to see if your engine will spin, without your spark plug inserted.
If your engine still does not spin, use a screwdriver to jump across your solenoid posts, to see if your engine will spin without you hearing the dull sound. These are just troubleshooting procedures.
If you are still wanting a refund, click on the customer service link on your page. They will be happy to issue you a refund. I truly hope you get your engine up and running again, real soon.