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Hello, my name is ***** ***** I am going to assist you with this.
What are the model and serial numbers of the genset?
What problem did you have that you had to replace the controller?
Yes, there is a model number.
On the data tag, it will be called the Item Number.
I need both the Item number and serial number to be able to help you.
That still doesn't help.
I need to know the actual model and serial number so I know which control system it has. They are not all the same.
I can't close a question out. You need to close it from your end.