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Curtis B.
Curtis B., Technician
Category: Small Engine
Satisfied Customers: 26509
Experience:  have worked on and around most engine models for 35 yrs./Polaris ATV expert
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Cart will try to move, will move about an inch and stop,

Customer Question

Cart will try to move, will move about an inch and stop
JA: I'll do all I can to help. Tell me a bit more about what's going on so we can help you best.
Customer: batteries fully charged, connections are clean on the batteries, bit itwill not move. It is an EZ go.
JA: Is there anything else important you think the Small Engine Technician should know?
Customer: No, do you think it might be the solenoid.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the fully-refundable deposit now. While you're filling out that form, I'll tell the Small Engine Technician about your situation and connect you two.
Submitted: 11 months ago.
Category: Small Engine
Expert:  Curtis B. replied 11 months ago.

Will cart roll free? Or could the brakes be locked?

Expert:  Curtis B. replied 11 months ago.

Do yu have a voltmeter to test with? 36 volt cart? Do all batteries test around 6.3 volts?

Expert:  Curtis B. replied 11 months ago.

To test solenoid, use a jumper and jump the two large cable terminals and see if cart runs.

Customer: replied 11 months ago.
It will roll an inch or 2 then stop, sometimes a little further, the last time we checked the batteries, they were all about 5.5
Customer: replied 11 months ago.
Can you explain a little more about using a jumper to test the solenoid?
Expert:  Curtis B. replied 11 months ago.

Solenoid has two large terminals. When solenoid closes, this connection is made. You want to make this connection with jumper.

Customer: replied 11 months ago.
OK, will try. If it does not run, then we should replace the solenoid?
Expert:  Curtis B. replied 11 months ago.

NO. if it runs, then need to see if the solenoid is getting voltage to close it! If it does not run, it is not solenoid!

Customer: replied 11 months ago.
OK, thank you for your help. we will try all of this.
Expert:  Curtis B. replied 11 months ago.

OK> Thanks.

Expert:  Curtis B. replied 11 months ago.

Please accept to close.

Expert:  Curtis B. replied 11 months ago.

Did you get cart to run?