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Curtis B.
Curtis B., Technician
Category: Small Engine
Satisfied Customers: 12592
Experience:  have worked on and around most engine models for 35 yrs./Polaris ATV expert
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Every year my Toro Recycler 6.75 starts but will not stay

Customer Question

Every year my Toro Recycler 6.75 starts but will not stay on. I have had nothing but headaches with this lawn mower since I bought it. Its only about 3 years old, so far I have spent $160 getting it repaired only to have the same thing happen again in the spring.
The lawn mower specifically says, "Guaranteed to Start" on the front, but that is definitely not true. Can you provide an answer please?
Submitted: 9 months ago.
Category: Small Engine
Expert:  Donald replied 9 months ago.

Hello, and thank you for choosing Just Answer. My name is***** will be happy to assist you. I will need to ask you some troubleshooting questions.

Expert:  Donald replied 9 months ago.

Did you have gas left inside your fuel tank from last last summer?

Customer: replied 9 months ago.
I emptied the gas out and put fresh gas in it.
Customer: replied 9 months ago.
I also unscrewed the stainless steel front part that has OHV inscribed on it and saw lots of oil inside. Is that normal?
Customer: replied 9 months ago.
hello...are you there?
Expert:  Donald replied 9 months ago.

Some oil is normal, if present there. How old was the gas you emptied out of your fuel tank ?

Customer: replied 9 months ago.
From the fall. About 3 months.
Customer: replied 9 months ago.
Why does it take so long for you to respond?
Expert:  Donald replied 9 months ago.

I do apologized for the delay. I am responding via my mobile phone.

Expert:  Donald replied 9 months ago.

I believe our problem is carburetor related.

Expert:  Donald replied 9 months ago.

You very likely have a partially clogged main jet.

Customer: replied 9 months ago.
Ok..so what does carburetor related mean? How do I fix it?
Expert:  Donald replied 9 months ago.

Are you familiar with removing your carburetor float bowl?

Customer: replied 9 months ago.
wher eis the float bowl located
Expert:  Donald replied 9 months ago.

It is located on the bottom of your carburetor. It is held in place with one screw.

Expert:  Donald replied 9 months ago.

The screw is in the center of your fuel bowl.

Expert:  Donald replied 9 months ago.

Is your engine a Briggs & Stratton?

Customer: replied 9 months ago.
Ok I know where the carburetor filter is, but where is the carburetor? By the way, I am a woman with no idea about mechanics.
Customer: replied 9 months ago.
The engine is a Kohler engine.
Expert:  Donald replied 9 months ago.

Thanks for this information Alice.

Expert:  Donald replied 9 months ago.

Your air filter covers the front of your carburetor.

Customer: replied 9 months ago.
Im going to take the air filter out
Customer: replied 9 months ago.
There are two screws inside
Expert:  Donald replied 9 months ago.

Look right below your air filter housing, you will see your carburetor.

Expert:  Donald replied 9 months ago.

It will have a shiny bowl on it.

Customer: replied 9 months ago.
there is something with two screws. is that it
Expert:  Donald replied 9 months ago.

Is one screw in the center, and the other one sort to the side of your bowl.

Customer: replied 9 months ago.
Im sorry, but this isn't working. Its hard to do this and hold a conversation with you on the computer. It takes too long for you to respond.
Expert:  Donald replied 9 months ago.

I am willing to work with you to figure out what is causing our problem.

Customer: replied 9 months ago.
Its too difficult on the computer. Thanks but I don't want to continue.
Expert:  Donald replied 9 months ago.

No problem Alice. I hope all goes well for you.

Customer: replied 9 months ago.
Thank you
Expert:  Donald replied 9 months ago.

You are very welcome.

Expert:  Donald replied 9 months ago.

There should be a link to customer service, on your discussion page.

Expert:  Donald replied 9 months ago.

They can close your question for you.

Expert:  Donald replied 9 months ago.

Have a great day!