Small Engine Troubleshooting Problems? Ask a Mechanic Now.
Hello, my name is ***** ***** I am going to assist you with this.
How the error is cleared depends on which genset you have.
What are the model and serial numbers?
Sorry, but I can't help you if I don't know which model it is.
As per my initial response, how the system is reset depends on which type of control system it is.
Generac has made several different types of controls over the years.
Telling me you have a 20kW Generac is of no help at all.
I've never seen a tech who didn't know enough to get model and serial number info.
That's like walking in to an auto parts store and telling them you need a part for a Chevy.