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JohnF2015
JohnF2015, Small Engine Technician
Category: Small Engine
Satisfied Customers: 1013
Experience:  Owner/Service Technician at S & J Small Engines
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Re: GP8000E Model 005681-0 No power to the starter. Batt.

Customer Question

Re: GP8000E Model 005681-0
No power to the starter. Batt. tests good. Where do I start to look.
Thanks,
Richard, Home owner.
Submitted: 9 months ago.
Category: Small Engine
Expert:  JohnF2015 replied 9 months ago.

Hi, my name is John I will be assisting you.

Did you load test the battery? Are you hearing any kind of noises when you try to start the machine? Clicks, buzzes?

Customer: replied 9 months ago.
Did not load test. Is a new batt. How do I do this?
No noises.
Thanks,
Richard
Expert:  JohnF2015 replied 9 months ago.

Load testing requires a battery tester that has a feature on it that allows you to apply a load to the battery just like if you were trying to start the engine. This load test will actually tell you what condition the battery is in while you are attempting to start the engine. It is the only real way of knowing the true battery condition. If you aren't getting any noises at all, then I would suspect the battery to be a problem. Have you checked fuses to make certain that you don't have a blown fuse that would keep the starting system from functioning?

Customer: replied 9 months ago.
My multimeter indicates battery charge of 12.8 volts.
Will look for fuses and advise.
I will remove the battery and bring to a local battery store and have them
do a load test.
I will get back to you on my results.
Thanks,
Richard
Expert:  JohnF2015 replied 9 months ago.

You can do a load test yourself with a voltmeter attached to the battery, try to crank the engine and watch the meter to see how low the voltage reading drops on it while trying to crank the engine. This will give you some idea as to what is going on. The voltage needs to stay in the 8 - 9 volt range while cranking in order for the battery to be considered good.

Customer: replied 9 months ago.
Unable to crank. Stand by for load test at batt. store.
Checking Fuses also.
Expert:  JohnF2015 replied 9 months ago.

Let me know what you find out.

Customer: replied 9 months ago.
Will do.
Fuses look OK
Expert:  JohnF2015 replied 9 months ago.

I will be standing by awaiting your return and response.

Customer: replied 9 months ago.
Will get back to you within 2 days.
Richard
Expert:  JohnF2015 replied 9 months ago.

No problem just let me know what you find and we can continue on troubleshooting your problem.

Customer: replied 9 months ago.
Thanks
Expert:  JohnF2015 replied 9 months ago.

Were you able to find any problems yet?

Customer: replied 9 months ago.
I need more time. At least 2 days.
Follow up on 2-22.
Thanks, Richard
Expert:  JohnF2015 replied 9 months ago.

No problem just come back here and continue our conversation whenever you have additional information.

Customer: replied 9 months ago.
Found the problem. Bad ground connection. Now starts and works..
Thanks,
Richard
Expert:  JohnF2015 replied 9 months ago.

I am glad that you have been able to solve the problem. Have a great rest of your day and upcoming weekend!!!!

Thank you it has been a pleasure to assist you.

Please take a moment to rate your experience.

Customer: replied 9 months ago.
Excellent
Expert:  JohnF2015 replied 9 months ago.

Please use the star rating system that should appear on your comment area.

Customer: replied 9 months ago.
5 Stars
Expert:  JohnF2015 replied 9 months ago.

Thank you.