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Hank F.
Hank F., Technician
Category: Small Engine
Satisfied Customers: 14737
Experience:  Certified on Onan and Generac generators
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10kw Generac generator Natural Gas starts and immediately

Customer Question

10kw Generac generator Natural Gas starts and immediately accelerates. Voltage gets high and stalls within seconds. need to know where to get parts required for fixi it.
It just did it today. Weather outside heavy rain. High humidity.
Never did that before.
Submitted: 1 year ago.
Category: Small Engine
Expert:  Hank F. replied 1 year ago.

The authorized parts distributor for this genset is Schwalm, Inc.

Their phone number is ***** - 8 0 0 - 2 3 7 - 4 3 1 8

Customer: replied 1 year ago.
You must be joking. There is no answer in this link you wanted me to go. You just wanted me to. I do not want any further services.
Please refund my initial $18.00 dollars. You did not offer me any advice. You promised to return my money. I will report this scam to the credit card.
Date: 01/12/2016 time 1:39 pm.
Expert:  Hank F. replied 1 year ago.

You asked where you could get parts for your generator, and I gave you the phone number to the company that distributes those parts.