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Ask Hank F. Your Own Question
Hank F.
Hank F., Technician
Category: Small Engine
Satisfied Customers: 14560
Experience:  Certified on Onan and Generac generators
19372534
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Xxxxxxx I purchased a generac generator modle # 0064371

Customer Question

hello
my name is ***** *****
I purchased a generac generator modle #(###) ###-####
serial #(###) ###-####
i installed it myself along with an electrician friend of mine.
after activation of the generator I got error code # ***** and low voltage
the generator will not stay running
i need help
thanks,
Richard
Submitted: 1 year ago.
Category: Small Engine
Expert:  Hank F. replied 1 year ago.

The low voltage error is due to the genset not producing enough power.

Your unit is brand new, so you need to contact an authorized Generac techinician to have this repaired under warranty.

If you attempt to work on this yourself, you will void the warranty.