Small Engine Troubleshooting Problems? Ask a Mechanic Now.
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Has this machine been sitting for a while with no use? Did it quit working all of a sudden?
If it has been sitting for a while you may need to excite the genset in order for it to produce voltage again. You can do this with an electric non reversible drill. Plug the drill in and with the generator running, pull the trigger or switch on the drill and spin the drill chuck backwards, be careful because if this works the drill is going to start turning on its own. It may take more than one attempt to get the generator to produce voltage again so don't give up if it doesn't work on the first attempt.
You want to spin the drill chuck backwards while it is plugged into the generator with the trigger pulled and the generator running.
I understand that there is no power in order to run the drill. What we are attempting to do is to excite the generator in order to get it to produce voltage to run the drill. You don't need the chuck key to do this.
Again with the generator running, plug the drill into one of the outlets on the control panel of the generator, pull the trigger on the drill and while holding it in the on position, spin or turn the drill chuck backwards manually by hand.