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Ask Hank F. Your Own Question
Hank F.
Hank F., Technician
Category: Small Engine
Satisfied Customers: 14486
Experience:  Certified on Onan and Generac generators
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Why is the transfer switch not calling on the Generator

Customer Question

why is the transfer switch not calling on the Generator during power Failure
Submitted: 1 year ago.
Category: Small Engine
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 year ago.
why is the transfer switch on a Generac 16 kw not calling not calling on the generator during power failure
Expert:  Hank F. replied 1 year ago.

The transfer switch does not control the genset - the genset controls the transfer switch.

If the genset is not starting, there is an issue in the genset, not the transfer switch.