How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Donald Your Own Question
Donald
Donald, Small Engine Technician
Category: Small Engine
Satisfied Customers: 1800
Experience:  I have 25+ years of experience repairing 2 & 4 cycle engines
72377906
Type Your Small Engine Question Here...
Donald is online now
A new question is answered every 9 seconds

I can not get my Briggs / Stratton 5550watts generator to

Customer Question

I can not get my Briggs / Stratton 5550watts generator to start. Changed the spark plug and drained the gas and put new gas in . Any ideas ?
Submitted: 1 year ago.
Category: Small Engine
Expert:  Donald replied 1 year ago.

Hello, and thank you for choosing Just Answer. My name is***** will be happy to assist you. I will need to ask you some troubleshooting questions as we go.

Expert:  Donald replied 1 year ago.

How long has it been since your engine last performed to your satisfaction?

Expert:  Donald replied 1 year ago.

How old was the old, fuel that you replaced?

Customer: replied 1 year ago.
can't remember but it started up fine 6 mos ago
Customer: replied 1 year ago.
I start it up and run it every 6mos for half an hour and the last time it started up on one pull
Customer: replied 1 year ago.
is anybody there?
Expert:  Donald replied 1 year ago.

Thanks for this information. Your carburetor is very likely at fault. Do you have any carburetor cleaner in a can, or starting fluid?

Expert:  Donald replied 1 year ago.

I apologize for the delay.

Customer: replied 1 year ago.
no but I can go buy it if need be, where is the carburetor located?
Expert:  Donald replied 1 year ago.

The old gas you drained from your fuel tank, possibly contaminated your carburetor.

Customer: replied 1 year ago.
what should I do?
Expert:  Donald replied 1 year ago.

Let's try something, when you get a chance. Remove your spark plug, and pour about a teaspoon of gas into your spark plug hole. Re-insert your spark plug, and try starting your engine again.

Customer: replied 1 year ago.
one of the directions for starting and shutting down is to turn off the gas flow in the line so I do not damage the carb and I do that.
Customer: replied 1 year ago.
I will run out and try that rite now, be rite back in a couple of minutes.
Expert:  Donald replied 1 year ago.

Okay. Thank you.

Expert:  Donald replied 1 year ago.

Also double check, to make sure your fuel shut off valve is fully open.

Customer: replied 1 year ago.
it is open and put in a teaspoon of gas into the spark plug opening and now can't pull the cord, what now?
Customer: replied 1 year ago.
it's like locked up......
Expert:  Donald replied 1 year ago.

Remove your spark plug again, and try pulling your rope. Be careful in case fuel spews out of your spark plug hole. Also keep your spark plug wire away from the hole.

Customer: replied 1 year ago.
will do be rite back
Expert:  Donald replied 1 year ago.

Okay ...

Customer: replied 1 year ago.
ok went out and removed the spark plug, pulled the card a few times, put plug back in and pulled twice started up and before I could move it off choke it stopped and now won;t start, any other suggestions?
Expert:  Donald replied 1 year ago.

Thanks for this information. Are you still able to pull your rope without resistance?

Expert:  Donald replied 1 year ago.

Are you familiar with cleaning carburetors?

Customer: replied 1 year ago.
Customer: replied 1 year ago.
no Iam not even sure where it is.....
Expert:  Donald replied 1 year ago.

Try another teaspoon of gas in your spark plug hole. Let's see if your engine will continue to run.

Customer: replied 1 year ago.
ok be back i as soon as I can
Expert:  Donald replied 1 year ago.

Put your choke lever, in half choke position, during this test.

Expert:  Donald replied 1 year ago.

Okay ...

Customer: replied 1 year ago.
did it started up again for about 2 sec and quit. What now?
Customer: replied 1 year ago.
Donald, I am 68 yrs. old and getting tied of pulling on that cord. What else can I do?
Customer: replied 1 year ago.
you still there?
Expert:  Donald replied 1 year ago.

Yes I am here. Thank you for letting me know what your results were.

Expert:  Donald replied 1 year ago.

This tells me that your carburetor will need to be cleaned.

Customer: replied 1 year ago.
finally got it running, thank you and have a good day.
Expert:  Donald replied 1 year ago.

Mark, you are very welcome! I hope all continues to go well for you.