Small Engine Troubleshooting Problems? Ask a Mechanic Now.
Hi, my name is***** will be assisting you.
It sounds like you need to rebuild your carburetor. It is leaking fuel through it and dumping into the crankcase which is causing your problem.
New or not it doesn't keep this from happening. Your description of the problem tells me that this is what's happening on your machine. If it is less than two years old the manufacturers warranty may cover the repair but it is not a guarantee since a lot of manufacturers will not cover fuel related issues anymore under warranty.
I am sorry that this is not what you wanted to hear but it is the only reason that you would be getting fuel into the oil or crankcase like that.
I will forward your information to a moderator who will review this post and make a decision on charges.
I explained to you what was happening and what you would need to do to fix the problem. I don't know what more you expected.
There has to be something keeping the float valve from sealing properly, this is the only reason that you would have fuel getting in the oil or crankcase.
I have forwarded your question and this post on to a moderator for review. They will be the one to determine charges.
I am sorry that you didn't get what you expected out of this. I hope that you will still consider using the services provided again as needed.
One of the moderators here will be getting back in touch with you, or someone from the billing department in regards ***** ***** if any.
Have a great weekend!!!!
Please do not provide a rating of your experience it will only create additional issues in billing. Wait for contact from one of the moderators or billing services. Once you provide a rating it is a lot harder to keep you from being billed for services, just a heads up.
Someone should be back in contact with you shortly in regards ***** *****
I will apologize to you for that. I have no control over the billing or charges for the site all that I can do is forward your concern on to a moderator again at this time. Someone should get back in touch with you from the billing department.
I just sent another request for a moderator to get back in touch with you. Hopefully you will hear back from one of them soon.