Small Engine Troubleshooting Problems? Ask a Mechanic Now.
Hi, my name is***** will be assisting you.
The first thing that I would look at is the wiring connections on the machine, then I would check the charging system on the engine to make sure that it is working. If it is that new of a machine, the dealer should repair it under warranty for you, but I do understand your hesitation to take it back to them if they didn't fix it the first time. I can definitely walk you through some test if you want. What engine do you have on the machine?
Have you done any checks on the machine other than charging the battery? Do you have a volt meter?
So if you start the machine and run it for a while, then shut if off will it start back up right away without jumping?
You have one of two things happening, either the battery has a bad cell and is not holding a charge or the charging system is not working properly in order to keep the battery charged. I would start by making sure that the battery is fully charged and then have it load tested, if that checks out good then I would check the charging system. If you can get the mower started and you have a volt meter available I can help you with testing the charging system.
Six hours at how many amps?
I would recommend load testing the battery. If you can get a volt meter I can help you do that.
No problem, just let me know when you are ready.
Yes, but it may not be enough to start the machine that is the reason we want to load test the battery.
Most likely due to completely dead battery, since you have charged it now it may have enough voltage to operate the lights but not enough to crank the engine.
If you can acquire a volt meter. Touch the red test lead to the positive on the battery and the black test lead to the negative on the battery, Set your meter to VDC and note the voltage, then turn the ignition key to start the mower and note the voltage on the meter while the key is in the start position and see what it shows. If it drops below 8.5VDC with key in start position then the battery is too low and will most likely need to be replaced.
It is very possible that there is a problem with the charging system especially since this is not the first time this has happened. Since the machine is still only seven months old is can be repaired under the manufacture warranty however they(the dealer) has to take the time to troubleshoot the real problem and not just say it is the battery again. Again, with a volt meter we could do some test to verify what the problem is prior to sending it in for repairs if it come to that.
Yes, if the battery is fully charged you can take it to just about any auto parts store and they can load test it for you, most places won't charge to do that.
Just let me know when you are ready to continue and I can walk you through testing the charging system.
Okay, then we can continue to check the charging system if you have a volt meter and want to do so.
If the battery checked good then it should crank the engine now. Have you installed the battery back on the machine and tried to start it?
Still just get a click?
See what happens if you cross the solenoid with a screwdriver. Does the engine crank over then?
Take a screwdriver and touch across the two large post on the solenoid. It will spark when you first touch it but by doing this we are bypassing the rest of the start system.
Looks like it is mounted just under the battery, if you follow the positive cable from the battery down you will find it.
We need to keep the battery connected when doing this otherwise this will not work. Can you not get to it without moving the battery?
Do you have a set of jumper cables?
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I am sorry that we could not get your problem totally solved but it does sound like you have a deeper problem more than just a battery.
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