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Ask Hank F. Your Own Question
Hank F.
Hank F., Technician
Category: Small Engine
Satisfied Customers: 14623
Experience:  Certified on Onan and Generac generators
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I just installed a Honeywell 11 kw generator made by generac

Customer Question

I just installed a Honeywell 11 kw generator made by generac put in the activation code unit started and ran for a couple of minutes but didn't turn power on in the house and code can up underspeed #1603
Submitted: 1 year ago.
Category: Small Engine
Expert:  Hank F. replied 1 year ago.

When running in test mode, the genset will not transfer power to the house.

If you are wanting it to transfer during the exercise time, you will need to manually transfer it.

As far as the code 1603, this really needs to be checked by an authorized Generac technician, as the unit is still under warranty.

If you open this unit up, you will void your warranty, and you will be responsible for the cost of any parts needed.

If you need help finding an authorized technician, let me know your ZIP code.