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Ask Hank F. Your Own Question
Hank F.
Hank F., Technician
Category: Small Engine
Satisfied Customers: 14479
Experience:  Certified on Onan and Generac generators
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Curtis i have a whole house generac gen. 1500kw the outlet

Customer Question

hey curtis i have a whole house generac gen. 1500kw the outlet on the out ide is gfi it wont reset there is an internal gfi that will not reset either do i just nee to replace the gfi outlet onthe out side?
Submitted: 1 year ago.
Category: Small Engine
Expert:  Hank F. replied 1 year ago.

A GFCI receptacle must have power to it to be able to reset it. The genset must be running to reset it.

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Customer: replied 1 year ago.
It will not start there's a gfi on the inside as well just a pop up gfi outside is standard outlets gfi
Customer: replied 1 year ago.
Battery might be dead I will charge it and see if it cranks, will get back with you either way
Expert:  Hank F. replied 1 year ago.

Yes, it definitely won't start if it has a dead battery.

Customer: replied 1 year ago.
I will try with a charger thanks
Expert:  Hank F. replied 1 year ago.

If a charger doesn't work, you will need to take the battery in and have it load tested.

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