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Rick
Rick, Factory Authorized Trainer
Category: Small Engine
Satisfied Customers: 8057
Experience:  Outdoor Power Equipment technical trainer since 1990, covering eight states.
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It is a hydrostatic transaxle with free wheel control. Craftsman

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It is a hydrostatic transaxle with free wheel control. Craftsman model 917.271.661
It starts and run but won't free wheel.

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Does it move normally when the engine is running, but just will not freewheel when the engine is off and the lever is pulled back?

Customer: replied 5 years ago.

It never free wheels, running or not running

If the wheels are locked, check the brake at the side of the transaxle. Under the lever there are a couple of pins that push the brake pad against the round disk. These sometimes get corroded and lock in place. Use some WD-40 and they will usually free up. Let me know and we'll continue if this doesn't fix it.
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