How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask J.R. Your Own Question
J.R., Small Engine Technician
Category: Small Engine
Satisfied Customers: 7445
Experience:  Owner of outdoor power equipment business, repairing all makes and models.
Type Your Small Engine Question Here...
J.R. is online now
A new question is answered every 9 seconds

I have a brand new Craftsman 24 snow thrower (Model 247.88957)

This answer was rated:

I have a brand new Craftsman 24" snow thrower (Model 247.88957) that will not start, either manually or with the electric starter. There is fresh fuel, oil, key is in, choke on full, primed repeatedly and it just cranks but will not start. Any ideas?

Hello and welcome to Just Answer,



I need you to do a test for me. Take the spark plug out of it. Put about 3 tablespoons of gas into the spark plug hole and then put the plug back in and attach the plug wire. Try to start it and let me know what it does.

Customer: replied 6 years ago.
OK, I did as you suggested. The first few pulls gas came out the exhaust. Then, it caught and the engine started for just a few seconds. Before I could begin to back off the choke it died. I tried cranking again repeatedly but wouldn't start. Could it be flooded now and I just need to wait a bit? Should I try with the electric start?
The problem is a plugged up jet in the carburetor. The entire carburetor needs to be taken off of the engine. It will need to be taken completely apart and rebuilt.
J.R. and 3 other Small Engine Specialists are ready to help you