Most of these are held on by a very tough keeper ring. You have to disassemble the head and take out the spool. You shroud be able to see the keeper ring in the very center of the head on the center shaft. This must be removed very carefully usually using two screwdrivers and a pair of needle nose pliers and a pair of side cut pliers. You will destroy the keeper ring. Be careful not to hurt yourself with a slipping screwdriver. Sometimes we actually have to cut through the head or the keeper with a small cut-off wheel. Sounds like a lot of fun...doesn't it.
This is one of the most difficult heads to remove.
The plastic part at the base is what must be taken off with removing the keeper. It just pulled off after the keeper is removed.
I am not sure what is going wrong but I still can't get the picture. When you go to the question, can you get the picture off of it, or is it just my computer.
If it doesn't work, Please try again...maybe tomorrow and I will still answer it.
Do you see the picture in the question? If you only see it in the frame when you type, but don't see it in the info box after you send it, then it is not getting through.
Give me the EXACT model and serial number and I will look up a picture on the parts list and see what it is. I can probably even send you the parts list.
Ok, I got the picture.
This is just what I thought. The entire plastic drum just pulls off.
DO NOT HIIT the top of the shaft to get it off, or it will damage the shaft.
You might try screwing the bump knob onto the shaft and tapping it with a hammer while prying up on the drum.