Have you tested the AC outlets for AC voltage with a multimeter, or did you just find that it wouldn't power something you plugged in? Let me know as the voltage output will be helpful in diagnosing your problem.
I have a proceedure I want you to try, but you'll need a corded drill to try it. Do you have one handy that you can use?
I have a drill. i also found a button with 3 wires connected to it the center lead is connected to the brush, the other 2 are connected inside the windings i think.
using the center as the common, i test the button center to one side is closed circuit, from center to the other side is open circuit.
Ok, that may be a reset button. This proecedure is called flashing the field. If your rotor has lost residual magnetism, it would cause low voltage or no voltage, and flashing the field in your generator will restore the residual magnetism in your rotor if it has in fact been lost. Take your corded drill and plug it into your 110volt ac outlet. Now start the engine, and grab your drill. Make sure there is not a drill bit or anything that could damage your hands. With the engine running, and drill in hand, squeeze the trigger of your drill and turn the head of the drill. The twisting action of the drill head will create enough current to restore residual magnetism to your rotor, again, if it HAS in fact been lost. Take care as if that was your issue, that drill should come alive in your hand. If nothing happens, let me know and we'll go from there.
The button looks like it is about the size of a nickel. It has 3 wire connections on it. One open circuit, and the other closed. The name of the unit is a pow'r gard.serial #K85428D model-MA5036DV
Ok, let me know how it goes once you've had a chance to try it.
Ok, I'm glad you figured it out. Good luck to you!
I am factory trained for Generac(Briggs & Stratton Power Products) and they make a great product. You might find it branded as Troy Bilt among other manufacturers and they make all ranges of wattages. They are priced reasonably when compared to a Honda generator for instance. Check them out at http://www.briggsandstratton.com/engine_power/category.aspx?cid=31
There, you should be able to find a place online to purchase them, and also do a search for a local dealer that handles them or can get their hands on them.
Please let me know if you need anything else, or if you want my personal opinion on one you are looking at.