I'm confused by your negative feedback. Before I refute the comments, can you tell me what this is about? First, as my signature says, "Answer not clear? Reply and we'll keep working." I also say, "please click the accept button when we're DONE."
And after each response I have indicated let me know and we'll continue.
I have answered each question you have asked and left the dialog open to keep working until you are satisfied. You are saying in the feedback that I did not help you whatsoever and you thought this was a scam? How so? Why are you trying to tarnish my personal reputation by saying things which are not true?
You also indicate it has cost you $26? It indicates to me you only authorized $13 for the question. If you like, I will be happy to request a refund for you from the website, since I certainly do not want your money under these circumstances. My reputation is worth a lot more than that.
I was sincerely XXXXX XXXXX help you solve your problem, but in this case, I'm not sure what you were seeing or what you were thinking. If I have failed to meet your needs or expectations in any way I sincerely XXXXX XXXXX I'm not sure what I did wrong other than to try to help you.
Please respond and let me know what I did to cause such animosity from you.
Edited by Rick on 9/17/2009 at 10:06 PM EST