How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rick Your Own Question
Rick, Factory Authorized Trainer
Category: Small Engine
Satisfied Customers: 8057
Experience:  Outdoor Power Equipment technical trainer since 1990, covering eight states.
Type Your Small Engine Question Here...
Rick is online now
A new question is answered every 9 seconds

Hi I have a Generac 4000XL generator purchased 8/99. Starts

This answer was rated:


I have a Generac 4000XL generator purchased 8/99.

Starts easily but only runs for 10 seconds or so and then cuts off. Same cut off in any choke position. Oil level good, oil pressure sender contacts clean, carb clean, new air filter. Spark arrestor clean. Prior to this problem (last year) when I moved the idle control switch on the control panel to on the generator would quit. When the control switch was off the generator ran fine.
Let's try removing the wire from the oil sensor switch and see if it runs. Let me know.
Customer: replied 7 years ago.
Hi Rick G:

I removed the oil sensor wire and it runs fine although a little rough in the choke off position. Need to get a new sensor?

It still stops running when I flick the control panel idle switch to "on".


Hi Jerry,


Most likely you have a bad low oil switch. You can either "assume" based on the odds (I hate doing that), or the switch can be tested by removing it and pumping it up to 10psi and doing a resistance reading between the contact and body. It should be closed (no resistance) with no pressure, and open (infinite resistance) when it's pumped up.


If you really do have low oil pressure, then switch is doing it's job. You might have a plugged oil filter (if equipped)? You can test the oil pump and internal pickup screen by plugging a gauge into the hole the switch came out of to see if you have at least 10 psi when the engine is running.


As far as shutting off, when you hit the idle switch, Since you say it's running a bit rough, I would suspect a plugged idle passage. Cleaning the carbureto will likely cause that problem to go away. You might also check to see if the coil is working right. If you look near the carburetor, you'll see a coil about 2" long that pulls a flapper on the carbureretor to it when energized. Basically, it become an electromagnet when they're no load on the generator. If the carb cleaning doesn't do it, then check it for proper function and adjustment.


Best wishes,


Customer: replied 7 years ago.
Hi Rick G

Thanks for those tips. Just one last thing. When the choke is off the generator does hunt quite a bit. Adding a bit of choke does smooth it out. I did take the carb apart yesterday and cleaned everything with a carb cleaner, then used some compressed air to blow everything out.


Did you use an aerosol cleaner? Sometimes that still leaves residue. What about the fuel filter? Here's some general tips I think with be useful:


First, is your air filter clean? If it's partially blocked, please repalce it and you should see a big difference.

I also always like to mention fuel. I recommend using fuel no older than three weeks. Likely 70% of the problems like this we see are fuel or carburetor related. Today's fuels with MTBE and alcohol are nowhere as stable as the fuels we had a few years ago. I recommend against purchasing fuel from some of the smaller stores that sell fuel for less than the well-known stations such as Chevron, Shell, etc. These smaller companies get a price break on fuel from the distributors because they are buying fuel that is near the 30-day mark. Distributors cannot sell the fuel past that age so they offer a discount to these buyers. Result is that you may be getting fuel that's nearly stale right from the pump.

Because of the fuel another likely culprit is your carburetor. It should be cleaned and rebuilt if you suspect plugging may be your issue. If you don't feel comfortable with this kind of repair I would suggest sending it to a reputable shop. If you do the work yourself, take pictures or at least make a drawing of where all the linkages, gaskets, and component parts go. Correct reassembly is critical. Take it completely apart and clean every metal part with carburetor cleaner and blow out all the small holes and passageways with compressed air or use soft tag wire to make sure they're not blocked, them blow through them. Do not allow carburetor cleaner to get on the non-metallic parts since it may decompose these parts and cause further plugging. Wash all the metal parts in warm soapy water and then rinse them with clean washer to remove all residue of cleaner and soap. Dry them thoroughly. Then reassemble and remount. Always replace the gaskets with new ones.

If this is the case, make sure to also drain the fuel tank and fuel line, and replace the fuel filter. Rinse the tank out with some fresh gasoline, since you don't want the problem to repeat itself.

Rick and other Small Engine Specialists are ready to help you