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kingcobra80
kingcobra80, Small Appliance Technician
Category: Small Appliance
Satisfied Customers: 446
Experience:  20+ years repairing various small appliances
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My Bernina 830 Record will not make straight stitch. When I

Customer Question

My Bernina 830 Record will not make straight stitch. When I set it for staight stitch it makes a zig zag stitch. Everything else works fine. Note my daughter did drop the machine from about 3 ft.
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: Its been like this for a while and I havent been using it
JA: Do you plan on doing the work yourself?
Customer: Maybe but not likely.
JA: Anything else we should know to help you best?
Customer: no except i might like to know the name of all those stitch plates located at the top of the machine
Submitted: 1 month ago.
Category: Small Appliance
Expert:  Michael replied 1 month ago.

Hi , I am Tech Michael an expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.

If you are new to the site, this is briefly how it works:

1. We may need some back and forth to exchange information (if needed) and there is no extra cost for replying.

2. I will give you the best possible Answer for your problem without the ability of actually being present with you.

The better you describe the problem, the quicker I can help ;-)

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I am only credited for my time and expertise if you rate kindly.

How old is your sewing machine?

And Does it get a lot of use?

Thank you

Sincerely

Tech Michael