How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rusty Your Own Question
Rusty
Rusty, Customer Service
Category: Small Appliance
Satisfied Customers: 5523
Experience:  Over 20 years electronics experience. How may I help you today?
63817454
Type Your Small Appliance Question Here...
Rusty is online now
A new question is answered every 9 seconds

I am having problems with my janome mb s4. The bobbin thread

Customer Question

I am having problems with my janome mb s4. The bobbin thread is showing some and the thread is slightly separatedifferent in spots not smooth like it was. I am new at this
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: About a week
JA: Do you plan on doing the work yourself?
Customer: Yes
JA: Anything else we should know to help you best?
Customer: Not that I can think of
Submitted: 22 days ago.
Category: Small Appliance
Customer: replied 22 days ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Rusty replied 21 days ago.

Hello, my name is***** to Justanswer! Give me just a few minutes to look up some specifics, I'm working on this now.

Expert:  Rusty replied 21 days ago.

Do you still need help with this?

Customer: replied 21 days ago.
No
Expert:  Rusty replied 21 days ago.

Ok, I'll send you to the refund department. Thanks for using JustAnswer, sorry we couldn't help you sooner. We have experts, but not all products can be fixed remotely.

Related Small Appliance Questions