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kingcobra80
kingcobra80, Small Appliance Technician
Category: Small Appliance
Satisfied Customers: 446
Experience:  20+ years repairing various small appliances
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Cleaned coffee pot as usual and when finished the clean sign

Customer Question

Cleaned coffee pot as usual and when finished the clean sign will not go off
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: Just today
JA: Do you plan on doing the work yourself?
Customer: I doubt there is any work or part just assummed a tech would know what to push to correct this issue
JA: Anything else we should know to help you best?
Customer: Love my pot model KCM1402ER0, CAN'T YOU HELP ME
Submitted: 4 months ago.
Category: Small Appliance
Expert:  Kelly replied 4 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 4 months ago.

The cleaning icon is designed to go off after the control has completed (and recognized completion of) the clean cycle. Unplug the machine for at least 30 minutes to reset the control. Does the behavior change?

Customer: replied 4 months ago.
NO IT DID NOT HELP
Expert:  Kelly replied 4 months ago.

You already tried that?

Customer: replied 4 months ago.
NO ICAN NOT AFFORD ANY MORE
Expert:  Kelly replied 4 months ago.

I will see if another may be available.

Customer: replied 4 months ago.
THANK YOU

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