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kingcobra80
kingcobra80, Small Appliance Technician
Category: Small Appliance
Satisfied Customers: 446
Experience:  20+ years repairing various small appliances
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I have an old roomba. I bought a replacement battery yet it

Customer Question

I have an old roomba. I bought a replacement battery yet it still doesn't work. It appears that it charges but when I take it off the charger and hit the clean/max/spot button it starts then immediately turns off. The red charge light goes on. Really would like to get it working
Submitted: 8 months ago.
Category: Small Appliance
Expert:  Michael replied 8 months ago.

Hi, I am Tech Michael a robot expert and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.

If you are new to the site, this is briefly how it works:

1. We may need some back and forth to exchange information (if needed) and there is no extra cost for replying.

2. I will give you the best possible Answer for your problem without the ability of actually being present with you.

The better you describe the problem

, the quicker I can help ;-)

3. Remember to leave a Positive Rating ,it doesn't cost anything additional to rate kindly;-)

I am only credited for my time and expertise if you rate kindly.

How old is your Roomba and may I have the full model #?

Thank you

Tech Michael

Expert:  Michael replied 8 months ago.

Also when it starts, do the motors run at all even for a second?

Customer: replied 8 months ago.
Roomba Discovery model 4211. Yes it runs for a second.
Customer: replied 8 months ago.
Because I paid $26 does that mean I accepted a free trial and will be charged monthly? That is not my intention.
Expert:  Michael replied 8 months ago.

Hi thanks,

first thing make sure the battery contacts inside where you connect the battery are clean bright and shiny, if not please let me know on that.

I will make sure they do NOT add you to a monthly charge;-)

Expert:  Michael replied 8 months ago.

Sometimes customers end up clicking the trial by mistake but you will not be charged that way;-)

Customer: replied 8 months ago.
Thank you. I am looking. The two outside ones appear to be shiny, but the one in the middle it is hard to tell. But it looks somewhat dull.
Expert:  Michael replied 8 months ago.

I will be out for a couple hours but will see your rating and anything you need to add, then. I will reply at that time.

Please rate my service thus far.

Also it is the only way I am credited for my time and expertise with you.

Once you rate, I will be notified and will add your question to my priority list so you can reach me anytime until this problem is solved.

Then you can reach me by simply replying to this message anytime.

Thank you and have a great day!

Tech Michael

Customer: replied 8 months ago.
Thank you. Are there any specific instructions for installing a new battery? That is other than cleaning the connections?
Expert:  Michael replied 8 months ago.

Hi there is nothing special about that likley you did correctly;-)

Expert:  Michael replied 8 months ago.

Its more than likley just a bad battery;-(

I see this all the time. Especially with These robots.

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