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Appliance Guru
Appliance Guru, Appliance Tech
Category: Small Appliance
Satisfied Customers: 14026
Experience:  Owner and Operator with 15yrs experience with degrees.
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Singer futura xl-420 bobbin jumping and thread breaking

Customer Question

Singer futura xl-420 bobbin jumping and thread breaking
Submitted: 10 months ago.
Category: Small Appliance
Expert:  Appliance Guru replied 10 months ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond sometimes I get your replies late so there may be a delay in my response.

There are a few things that would cause that issue, first watch this video and see if that clears the issue up if not we can go from there.

CLICK HERE

We are on the honor system for our time, all I ask is please rate my service using the STAR RATING LINK on your page before you leave. If you are not happy with the service please let me know before leaving a negative rating. This is the only way I am paid or credited through the site for my time. This will also allow you to get directly back to me for FREE follow up questions and tips are greatly appreciated! Thanks

Customer: replied 10 months ago.
No help already watched that video
Expert:  Appliance Guru replied 10 months ago.

Have you replaced the bobbin case?

Customer: replied 10 months ago.
It is a brand new machine......
Expert:  Appliance Guru replied 10 months ago.

Can you return it? If it is brand new and doing that you may have bigger issues.

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