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RJ
RJ, Appliance Tech.
Category: Small Appliance
Satisfied Customers: 12141
Experience:  Norcold, Dometic, Atwood, Suburban repairs
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Why does my Tassimo TAS12XXUC show three red lights and will

Customer Question

why does my Tassimo TAS12XXUC show three red lights and will not make coffee?
Submitted: 11 months ago.
Category: Small Appliance
Expert:  RJ replied 11 months ago.

Hi my name is Robert.....

Sorry for the delay, if all the lights are on try the following below, if that does not work I would contact them directly......

Try the following:

  1. Check that the water tank is full and correctly inserted onto the hook at the rear of the machine.
  2. If the water tank is full and correctly attached, check the barcode reader. If the barcode reading window is dirty or if there is condensation present, clean with a soft moistened cloth.
  3. If neither of the above work, try repeating the initialization procedure as outlined in the user manual.
  4. If this does not resolve the problem, please call the TASSIMO customer service line at 1-***-***-**** for further assistance.

Hope this helps some..... Robert

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