Thank you for all that info.
This means there is a part that either broke off inside or the collar has become loose.
If you are handy and have the tools for this I can help you take it apart and fix this.
But if not, you can have this fixed by a local repairman.
Most Vacuum shops also fix sewing machines, this one is an easy fix for someone who has experience also it is NOT an expensive repair at all ;-)
Please let me know how you wish to proceed?
In any case, I will stick with you until this is complete.
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Thank you and have a nice day!
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