Small Appliance Repair Questions? Ask a Technician ASAP
Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond as typing, researching and adding links takes me time to do so please be patient and often I will ask you questions to narrow down the issue so do not rate me until we are done thanks.
What is the complete model number off your unit please?
Ok great that is a drain error code, where does the unit drain to? Does it go to the disposal or a siphon gap then to the disposal or trap?
OK can you remove the drain line and see if it drains good into a bucket when the cycle is cancelled? There may be a blockage in the line or disposal.