How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Appliance Guru Your Own Question

Appliance Guru
Appliance Guru, Appliance Tech
Category: Small Appliance
Satisfied Customers: 5638
Experience:  Owner and Operator with 15yrs experience with degrees.
21107370
Type Your Small Appliance Question Here...
Appliance Guru is online now
A new question is answered every 9 seconds

OK so my gas fireplace was on, and I sat in front of it reading.

Resolved Question:

OK so my gas fireplace was on, and I sat in front of it reading. There was a humming noise coming from it indicating it was working. I looked up and the flame was out; I turned it off and on again, but it won't ignite. There is a small blue flame (looks like a pilot light or something that turns on, but the rest of it doesn't catch.

1. Most importantly, do I have to worry that I was exposed to carbon monoxide?
2. What might be wrong with this?
Submitted: 1 year ago.
Category: Small Appliance
Expert:  Appliance Guru replied 1 year ago.
You do not have to worry about carbon monoxide at all. The issue is likely a gas valve or an issue with the pilot sensor. It may not be sending a signal to the valve to allow the valve to turn on to send gas to the main burner. This will cause the issue and the pilot will only stay lit then.
Customer: replied 1 year ago.

Okay...it's that likely to be true even though the fire initially lit (and then fired some time later...although I still heard the fireplace humming)? It no longer lights though.

Expert:  Appliance Guru replied 1 year ago.

There may be a problem with the gas valve itself. If there is a pilot flame and the unit will not light there may be a problem with the valve or an issue with the pilot sensor that goes to the valve.

Customer: replied 1 year ago.

Okay...still no worries about carbon monoxide though?

Expert:  Appliance Guru replied 1 year ago.
No not at all. Carbon monoxide would be only if there were a flame and you had a vent issue. No need to worry about that at all.
Appliance Guru, Appliance Tech
Category: Small Appliance
Satisfied Customers: 5638
Experience: Owner and Operator with 15yrs experience with degrees.
Appliance Guru and 2 other Small Appliance Specialists are ready to help you
Customer: replied 1 year ago.

Great. Thanks!

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
< Last | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
 
 
 

Meet The Experts:

 
 
 
  • kingcobra80

    Small Appliance Technician

    Satisfied Customers:

    446
    20+ years repairing various small appliances
< Last | Next >
  • http://ww2.justanswer.com/uploads/kingcobra80/2010-3-3_02422_jim.jpg kingcobra80's Avatar

    kingcobra80

    Small Appliance Technician

    Satisfied Customers:

    446
    20+ years repairing various small appliances
  • http://ww2.justanswer.com/uploads/RO/royzee1/2012-10-11_16153_serviceengineers.64x64.jpg Rob's Avatar

    Rob

    Small Appliance Technician

    Satisfied Customers:

    140
    20 yrs. experience with a major worldwide manufacturer.
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Handyman

    Satisfied Customers:

    102
    45 years of fixing things
  • http://ww2.justanswer.com/uploads/rheisnger/2010-12-31_010856_41385_100001225699183_7012_q.jpg russ's Avatar

    russ

    TECHNICIAN

    Satisfied Customers:

    101
    28 years experience
  • http://ww2.justanswer.com/uploads/DO/dontrudeau/2012-6-7_2725_DON.64x64.jpg Appliance Tech-Care's Avatar

    Appliance Tech-Care

    Appliance Technician

    Satisfied Customers:

    61
    35+ Yrs Experience - 40,000+ 'Real World' Repairs
  • http://ww2.justanswer.com/uploads/JG/jgrella16/2011-9-12_73730_justanswerheadshot.64x64.jpg Jon's Avatar

    Jon

    Appliance Technician

    Satisfied Customers:

    29
    Appliance Service Technician with 10+ years experience.
  • http://ww2.justanswer.com/uploads/TheApplianceGuy/2010-08-07_093625_Working.jpg The Appliance Guy's Avatar

    The Appliance Guy

    Home Appliance Technician

    Satisfied Customers:

    14
    Owner/Technician of a Home Appliance Business for 6 years. 25 years electrical/mechanical experience.
 
 
 
Chat Now With A Small Appliance Technician
Appliance Guru
Appliance Guru
Service Technician
189 Satisfied Customers
Owner and Operator with 15yrs experience with degrees.