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hello are you there?
any frost on the rear wall of the freezer, also how old is the unit?
no frost 1994
it sounds like the fan just failed as all motors will eventually
its easy to replace and I can help if you wish
ok but I still need to know where it is so i can check it
ok, in your model, it is behind the inside rear wall of the freezer
you will need to remove the shelves and then you will see a few screws you need to remove them and the wall will come off
that same fan is for the fridge also
I did that but I dont see any screws
yours may have them hidden under small caps
I ll look again if you can hold on
I see them and it looks like I have to remove the ice maker as well
would the fan not working stop the ice maker from working ? It is not making ice now
yes you will but thats easy too;-)
the fan only has two screws as well
the ice maker has hexscews on the bottom
do you have a source for the fan?
you mean to check it ?
if it isnt running it likley just failed
also it will only run if the door is closed
but its not expensive
ok with the fan not working cause the ice maker to not make ice?
that could for sure
because the air wont be cold enough but ice makers can fail as well
just to be sure now are there any other reasons you can think of that would cause the fan not to work ?
no the power is always there, but I have replaced so many fans so Im confident thats the issue
can I get back to you later after I check it ?
should I rate now?
hi yes if you rate me now as good or better service the system will allow me to schedule free follow ups with you and I will:-0
thanks will do !
I will stck with you on this