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Michael
Michael, Small Appliance Technician
Category: Small Appliance
Satisfied Customers: 8858
Experience:  I have over 25 years of experience diagnosing and repairing all types of home appliances.
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I just bought a singer vivo and the timing seems to be off

This answer was rated:

I just bought a singer vivo and the timing seems to be off

 

Hi,

did you buy this machine new ?

Thank you

Tech Michael

Customer: replied 3 years ago.

yes


 

 

Hi Jason, it seems that you have a defective unit.

That should all be set up in time. It may have slipped a gear or an internal toothed belt, seen this happen before lol.

The best thing to do is to return the machine for an exchanger, they are usually excellent units but you somehow the timing was off and they did not catch this at the factory. Someone not doing their job.

Please also keep me in the loop so I can help further if you need me, if you rate my service as good or better before you close this page, the system will allow me to schedule free follow ups with you so we can remain in contact until the situation is rectified.

Thank you Jason:-)

Tech Michael

 

 

Michael and other Small Appliance Specialists are ready to help you
Hi Jason, how did you make out with the machine?
I have set up the follow ups for you.
Have a great day and I hope you got a good one this time:-)
Thank you
Tech Michael