Ask a Small Appliance Question, Get an Answer ASAP!
Hello, The issue you have is you can not get parts for that unit. Cuisinart does not sell all the internal parts for that unit like a Kitchenaid mixer. The best you could do is call Cuisinart to send it back. They are good about returns and will likely give you a free replacement minus shipping.
Cuisinart® Customer ServiceXXXXXEast Windsor NJ 08520 Any requests concerning product returns should be directed to customer service. 1-800-726-0190