How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask kingcobra80 Your Own Question
kingcobra80
kingcobra80, Small Appliance Technician
Category: Small Appliance
Satisfied Customers: 446
Experience:  20+ years repairing various small appliances
32169475
Type Your Small Appliance Question Here...
kingcobra80 is online now
A new question is answered every 9 seconds

NA-711

Customer Question

I have a janome new home sewing machine model 4018
occasionally, it will stop feeding the fabric through - the needle still moves, but that is all. I have put the feed dogs down and back up hoping that would kick start it but to no help. any ideas?
Submitted: 3 years ago.
Category: Small Appliance
Expert:  Gina-Moderator replied 3 years ago.

Hi, I'm a moderator for this topic. I've been working hard to find a professional to assist you right away, but sometimes finding the right professional can take a little longer than expected.

I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you. Thank you!


Best,


Gina~Moderator
Customer: replied 3 years ago.


Thanks for your help. I think I should take it in for repair - it needs to be cleaned anyway.


Do I get a credit for the payment I made?


Susan