About a little over a year and I can't find the booklet becasue of a flood we had during the last huricane.
The Roomba just said "Charging error 5" - at least I think that's what it said??
OK, I unplugged the docking station and plugged the line directly into the Roomba. Since the lady said it should take 72 hours, I won't rate you until I find out if this works because I can't afford another charge for the same problem. How do I get in touch with you if this action doesn't work? And, if it does, how do I then rate you?
(I'm praying this does work even tho it was on the dock thing for the few months I was out of the house!!)
Thank you, Michael. Would that explain why it worked great for 4 minutes then just quit and I couldn't get any respose from it at all? If I save this email, is that how I get back in touch with you or should I have a diffenemt email address to save? I'm not too good at this computer thing. :-(
One more question - the Roomba is flashing red all the time - is that normal? I promise not to bug you anymore today/tonight because it's getting close to that *routine order* thing that doctors think are SO important!!
Afternoon, Michael -
Well, it's been 18 hours and the Roomba is still flashing red and the button doesn't turn it on. What's our next step?
I've decided a need someone close by to come and help me! I'm assuming the battery is reached by removing the four screws on the bottom - where the arrows are? How do I know which of those batteries to order? It says model # XXX on the bottom and it's the Pet Series one.
You've been so kind and helpful and I'd like to ask you what I ask anyone who helps me on-line or by phone - where are you located? I've talked to people from all over and I've had to ask for some of them to put people on the phone that speak English! ;-D Thanks!
OK, I've ordered the battery but what if I put it in and the Roomba still doesn't work? My 7 days will be up by then so will I have to pay again? S.S. only goes so far.
BTW, I know you're from the US but what stae? I'm in VA.