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Ask ed michaels Your Own Question
ed michaels, Home Appliance Technician
Category: Small Appliance
Positive Feedback: 85.7 %
Satisfied Customers: 639
Experience: 45 years experience
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RA KIR

Customer Question

I have a Bosch vacuum cleaner type BSG7 and the cord is fully extended and will only partly rewind before snagging up. How do I remove the covers to get access to the winding mechanism.

Submitted: 1 year ago.
Category: Small Appliance
Expert:  Michelle-Mod replied 1 year ago.


Hi, I’m a moderator for this topic and I wonder whether you’re still waiting for an answer. If you are, please let me know and I will do my best to find a Professional to assist you right away. If not, feel free to let me know and I will cancel this question for you. Thank you!


Customer: replied 1 year ago.

Yes I am still waiting for an answer as the cord is fully extended and I need access to the winding mechanism to free it. Would also appreciate any tips on best way to re-spool. Thank you Dave Hobgen

Expert:  Michelle-Mod replied 1 year ago.

Sometimes, finding the right Professional can take a little longer than expected and we thank you greatly for your understanding. We’ll be in touch again shortly.

Expert:  ed michaels replied 1 year ago.

hi, can i have full model number please? it will look like this one.

BSG72511/07 thanks, ed

Customer: replied 1 year ago.

Hi Ed
Model no.BSG71266GB/07
Thanks, Dave

Expert:  ed michaels replied 1 year ago.

thanks. give me a minute.ed

 

Expert:  ed michaels replied 1 year ago.

hi, have you taken a look at these parts diagrams 1&2 ?

Expert:  ed michaels replied 1 year ago.

0109 lid needs to come off. May be torx screws, Each model is different. You are the one looking at machine. If you can't get it open, try this. Since when you do get it open, you will be looking at replacing the reel, I suggest you click on this site, call the listed number to order reel. explain your replacement problem. they will clarify the procedure in order to sell you the part. Alternatively, you could click on this site for service,Let me know if this helps. if not, I'll will open your question to other experts again. ed

ed michaels, Home Appliance Technician
Category: Small Appliance
Positive Feedback: 85.7 %
Satisfied Customers: 639
Experience: 45 years experience
ed michaels and 2 other Small Appliance Specialists are ready to help you
Customer: replied 1 year ago.

Hi Ed,
Had already looked at the various web sites and parts lists before contacting justanswer but non were any help in solving my problem. I
appreciate your difficulty in answering my query as there are so many different manufactures and models. Unless one of your colleagues is familiar with the Bosch cleaner I guess I'll have to take the machine to a local Bosch service centre for repair. Perhaps your moderator can
see if she can find one and come back to me. I am not satisfied with your answer at the moment which has not told me any more than I already knew.
Thanks for trying anyhow.
Dave




























i appr

Expert:  ed michaels replied 1 year ago.

I will opt out. ed

Expert:  Walt-mod replied 1 year ago.

Thank you for your patience, your business is very important to us, we are waiting on the Professional with the right expertise to come online. Feel free to let us know if you would like us to continue searching for an Professional or if you would like us to close your question. Thank you for your understanding!

Customer: replied 1 year ago.

Hi Walt,
Will wait a couple of days just in case you can find someone familiar with the Bosch vacuum cleaner. If you can't find anyone by Monday next then please close the question.
Thanks for your help

Expert:  Walt-mod replied 1 year ago.

Please understand that it's rare when we cannot find the right Professional. Nevertheless, because you are entitled to your money back with no questions asked, we will process your refund immediately, upon your request. Please accept our sincere apology. We hope you'll think of us again when the need arises.

Customer: replied 1 year ago.

I would be grateful if you could arrange a refund a.s.a.p. I think I incorrectly clicked accept answer, please disregard as I meant Walt's answer not that of any of your experts. I am sorry that you could not help with my query but thanks for trying. Regards XXXXX XXXXX41033.8790351042

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