Thanks for that. Last two Qs then I will draw a line under this.
We have very recently been informed, without consultation, that if our vehicle is off the road (hence not using any company services) irrespective of how long we will still have to pay our weekly dues. Even if I'm "self-employed" surly that cannot be enforced.
On the technical and administration side.
Wrong address information, timing’s, call back facilities not working, double bookings, unable to process credit cards in a timely manner, data heads jamming or being intermittent or the system crashing at peak times are all a recurring theme over a 12 month period.
When you complain the answer is always the same, “we are looking into it”, “it’s being fixed” etc. Which I’m sure is true. However as an individual even if self-employed I must have rights about paying for a service that is not delivering what I am paying for.
Many thanks for your help.