Recent Feedback
What is the difference between a contract and a service level agreement?
Thank you for your question.A service level agreement is a type of contract whereby a business undertakes to provide a certain level of service by way of, for example, cost, response time, number of staff assigned to the job etc. It is often a separate agreement from the main contract for works but can just as easily be incorporated into a main contract.I hope that this helps. Please press ACCEPT so that I am credited for my time.
Experience: 27 years as a practising solicitor.