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George H.
George H., ASE Certified Technician
Category: Saturn
Satisfied Customers: 806
Experience:  ASE Master Tech 15+ Years
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Key stuck in ignition. 2008 outlook. Battery is dead

Customer Question

key stuck in ignition. 2008 outlook. Battery is dead obviously and key comes back to accessory but not all the way back to get it out. Garage says it's a security issue and a $800 fix I question that. Any help is APPRECIATED
JA: Did you test the battery with a voltmeter? And have you ever changed one before?
Customer: No i haven't
JA: Are you fixing your Outlook yourself? What have you tried so far?
Customer: Really nothing, as the garage told me I could really screw it up because of all the electronics associated with the security system
JA: Anything else you want the mechanic to know before I connect you?
Customer: Nothing I can think of, the car has really been trouble free. Thank you!!
Submitted: 1 month ago.
Category: Saturn
Expert:  Gary replied 1 month ago.

I am sorry your having this problem'

the vehicle is 100 % electrically dead right now ?

does the horn work ?