Saturn Repair Problems? Ask a Mechanic for Answers ASAP
Hi my name is ***** ***** I will be happy to assist with this today.I apologize for any delay.
Are they not opening from the inside and outside of the vehicle with this issue here?
Let me know so we can continue,thanks Pete.
Does it sound like they are trying to lock and unlock when you try the lock buttons?
Are they moving to the unlock position all the way to unlock the doors and is this all doors acting up like this here?
O.k.,looking at the info on how this system works on this model here this sounds like you have an internal electrical fault with the BCM itself.Body control module,this controls the lock and unlock signals and has some seperate signals for unlocking the front doors.It sounds like the fault is in the BCM and this is a common component that can fail on this model needing replaced.
I would have the BCM checked/tested to see if for sure it needs replaced.You will need to have the fault codes checked/read out to see what codes are set using a scan tool that can plug in and communicate with all computers.When the BCM is replaced it has to be done with a new one as a used one cannot be reprogrammed to a different model and it has to be programmed to your vehicle after it is installed.
Let me know if you need anything else and feel free to rate my help here as this is how I receive credit for my time.A 5 star rating is appreciated.Thanks Pete
Can you tell me what was repaired?
O.k.,I dont think replacing this ac line would have caused this issue here but it is possible they lost some power steering fluid when they replaced the ac line causing the power steering issue as well now.
I still think you may have a fault with the BCM itself and possibly need to have the power steering system bled of air and filled properly to correct the power steering issue here.
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You can try that and it may work but most of the time it wont.If you try this you want to leave it disconnected for about 5 minutes then reconnect it.
Let me know if you need anything else and feel free to rate my help here as this is how I receive credit for my time.Your 5 star rating is appreciated
Did the vehicle become flooded with water at all?
Were the windows down in the rain?
O.k.,I just wanted to make sure this wasnt a water damage issue internally.
Unfortunately the only way to correct this issue here is to have it tested and the affected component replaced.I do suspect that the BCM is the cause here needing replaced as this is most common.I wish I had better news on this here for you.