How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask john -aka eauto Your Own Question
john -aka eauto
john -aka eauto, The Car Guy
Category: Saturn
Satisfied Customers: 15038
Experience:  ase tech 15 + years foreign domestic & european
Type Your Saturn Question Here...
john -aka eauto is online now
A new question is answered every 9 seconds

The security lock needs to be reset on my 2005 Saturn ion 2,

Customer Question

The security lock needs to be reset on my 2005 Saturn ion 2
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: Yep, key is stuck
JA: Any trouble turning the key in the ignition? Do you have a key fob?
Customer: Yes, I changed the battery
JA: Anything else you think the mechanic should know?
Customer: I just bought it last night
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Saturn Mechanic about your situation and then connect you two.
Submitted: 3 months ago.
Category: Saturn
Expert:  john -aka eauto replied 3 months ago.

will it start?

Customer: replied 3 months ago.
No it didn't. Found that the battery was drained; however, do the running lights automatically come on (orange lights) when the vehicle starts?
Customer: replied 3 months ago.
I found the orange lights on this morning and my son said he turned them off.
Expert:  john -aka eauto replied 3 months ago.

was the switch on?

Customer: replied 3 months ago.
It took a jump very quickly and was only 12%.
Customer: replied 3 months ago.
I turned them off; however, it look like they were on when he started the vehicle.
Expert:  john -aka eauto replied 3 months ago.

it sounds more llike human error than mechanical error but i would make sure the lights are off tonight and tomorrow and if it doesnt start again then you know its a mechanical failure and if so respond back and i can walk you through the next step and we can work through it , i will leave this question open for future correspondence but in the mean time i hope you can rate me 5 stars !

Expert:  john -aka eauto replied 3 months ago.

thank you