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Ask Dan Your Own Question
Dan
Dan, Technician
Category: Saturn
Satisfied Customers: 23763
Experience:  Independent Shop Experience, 2 Year Automotive Diploma, & Access to Information Database
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My name is ***** ***** and my car will not start, I have a

Customer Question

My name is ***** ***** and my car will not start
JA: Thanks. Can you give me any more details about your issue?
Customer: I have a brand new battery and alternator but the dash lights won't even turn on when I try to start the car. My car might have a security feature but not sure
JA: OK got it. Last thing — Saturn Mechanics generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Saturn
Expert:  Dan replied 1 year ago.

Hello, my name is***** the radio turn on when you turn on key? Thanks.

Customer: replied 1 year ago.
No sir it does not turn on
Expert:  Dan replied 1 year ago.

This points toward an ignition switch problem, do you have a voltmeter to do a few tests? What year, model, make, and engine size of vehicle? Thanks.

Customer: replied 1 year ago.
I do not have a volt meter. The vehicle is a 2002 saturn vue 3.0L 6 cylinder engine
Expert:  Dan replied 1 year ago.

Are you willing to get a volt meter to do some testing or would you just like a general idea of what problems could be costs at a shop? Thanks.

Customer: replied 1 year ago.
How much would a volt meter run me?
Expert:  Dan replied 1 year ago.

Around $10-$15.

Expert:  Dan replied 1 year ago.

Check to see if the 10 amp Radio/IGN fuse on interior fuse box has power with key on. If now power access wires going to ignition switch, the 2 orange wires "pins A and H" should have battery power and with key on the orange and brown wires "pins G and B" should have power with key on. If A and H have battery power but G and B don't have ignition power this means ignition switch has failed. This would cost around $250 to have repaired at a shop. Let me know if you have more questions, thanks..

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