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Amedee
Amedee, Saturn Technician
Category: Saturn
Satisfied Customers: 24439
Experience:  ASE certified Technician advanced level specialist. Wisconsin certified emissions state inspector
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Have 07 Saturn outlook. had dead battery yesterday. could

Customer Question

have 07 Saturn outlook. had dead battery yesterday. could not jump start. Charged battery overnight. Seems fuel pump not working. Friend said may need to reset security passlock?
Submitted: 1 year ago.
Category: Saturn
Customer: replied 1 year ago.
tested fuel pump fuse and is good. can hear and feel fuel pump relay click
Customer: replied 1 year ago.
can hear fuel pump running when trying to start the vehicle but can only get it to fire spraying either into intake
Expert:  Amedee replied 1 year ago.

Hello and welcome! My name is ***** ***** I can assist you with your question. Did you still need help? Are there any anti theft or security lights on or flashing on the dash with the key on?

Customer: replied 1 year ago.
how much longer before we get some help?
Expert:  Amedee replied 1 year ago.

You are getting help now. Please answer my question above

Customer: replied 1 year ago.
Do not see your question above. What was your question?
Expert:  Amedee replied 1 year ago.

Are there any anti theft or security lights on or flashing on the dash with the key on?

Customer: replied 1 year ago.
No
Expert:  Amedee replied 1 year ago.

Have you checked injector pulse?

Expert:  Amedee replied 1 year ago.

Is there fuel pressure at the fuel rail when cranking the engine over?

Expert:  Amedee replied 1 year ago.

Hello????

Customer: replied 1 year ago.
Sorry had customer needed to attend to. Not sure how to check injector pulse. will look and see if we have pressure on fuel rail.
Expert:  Amedee replied 1 year ago.

Ok, no problem. You use a noid light to check injector pulse. Here is a video

Expert:  Amedee replied 1 year ago.

Please let me know how much fuel pressure is at the rail when you check it. I will be looking forward to your reply

Customer: replied 1 year ago.
having noid light delivered from local auto parts store. will get back to you when I have more info
Expert:  Amedee replied 1 year ago.

Sounds good!

Customer: replied 1 year ago.
Injector pulse good but little or no pressure on fuel rail.
Customer: replied 1 year ago.
Double checked. Can hear fuel pump when ignition is turned on.
Expert:  Amedee replied 1 year ago.

Sorry for the delay! If the fuel pump is getting full battery voltage, there are no restrictions in the fuel pressure line after the pump and there is fuel in the tank, it sounds to me like the fuel pump is just bad and needs to be replaced.

Expert:  Amedee replied 1 year ago.

Does that make sense? Did you have any further questions?

Customer: replied 1 year ago.
no other questions, thanks
Customer: replied 1 year ago.
Is there a fuel cut off switch or any thing that would prevent fuel flow with a good pump?
Expert:  Amedee replied 1 year ago.

No, if the fuel pump has full battery voltage, then it should be producing full fuel pressure It really sounds to me like a bad fuel pump.

Expert:  Amedee replied 1 year ago.

I am glad I can help! Please dont forget to honor your good faith deposit by rating my answer as "Excellent Service" for assisting you today. It has been a pleasure working with you!!

Expert:  Amedee replied 1 year ago.

You should see the rating system towards the bottom of the page.

Expert:  Amedee replied 1 year ago.

Hello! I see you have viewed my last post but have not yet rated or replied back. Is there anything else I can assist you with? If so, please let me know and I will be happy to help. If not, please dont forget to honor your good faith deposit by rating my answer for assisting you today. Thank you very much!! Have a great weekend!!

Customer: replied 1 year ago.
will save this page and rate the answer when we get the vehicles running. Thank you for now
Expert:  Amedee replied 1 year ago.

Sounds good. Your welcome