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Chris (aka- Moose)
Chris (aka- Moose), Saturn Technician
Category: Saturn
Satisfied Customers: 44422
Experience:  16 years of experience
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Saturn Aura XE: Driver side door lock will not function - neither

Customer Question

Driver side door lock will not function - neither electronically or mechanically. Can't open the door period. Any suggestions, other than a sledge hammer? Thanks.
Submitted: 1 year ago.
Category: Saturn
Customer: replied 1 year ago.
Any progress?
Customer: replied 1 year ago.
I think I want my deposit back - no answer after 4 hours.
Expert:  Chris (aka- Moose) replied 1 year ago.
Hello, I'm Chris. Thanks for seeking us for help.
Lets start with trying to get the door panel off, its not easy with the door closed. open the file below and use those steps.
https://dl.dropboxusercontent.com/u/90220402/08saturndoor.pdf
https://dl.dropboxusercontent.com/u/90220402/08saturnswitch.pdf
Once inside the door, tug, push and pull on the latch rods to se if you can get the door open. If that fails, then tap on the latch with a screwdriver handle while working the interior handle. Let me know these results.
You want a excellent 5 star answer & I would like to be rated the same for providing it. Consider I don't know your skill level & I can't see, smell, hear, or touch the vehicle. It may take a few back and forth replies. Try your best to respond with good detail so I can do the same. I normally log in at 3pm and work late. A rating is required. Your rating me, what I type. I am not an employee of this website, nor have control over the fees or the time it took to get a response. If you rate negative or not at all you still paid, but I get nothing. I want you pleased with me and my efforts, so let me know if your experience here has come up short.
Thanks Chris

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