How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mark N Your Own Question
Mark N
Mark N, Saab Master Technician
Category: Saab
Satisfied Customers: 117
Experience:  30+ years experience on all models of Saabs!
22700663
Type Your Saab Question Here...
Mark N is online now
A new question is answered every 9 seconds

Turn the key and the engine wont turn over, everything else

Customer Question

turn the key and the engine wont turn over, everything else appears to be working
JA: Can you turn the steering wheel at all? And what about the key? Is it worn or damaged?
Customer: yes, tried it in park and netural
JA: What is the make/model/year of your car?
Customer: 2002 9 3 turbo
JA: Are you fixing your Turbo yourself? What have you tried so far?
Customer: if I can, check the battery which is new (2 weeks old), cables are secure
JA: Anything else you want the mechanic to know before I connect you?
Customer: when I turn the key, the engine make no sound at all
Submitted: 2 months ago.
Category: Saab
Expert:  Jerry replied 2 months ago.

Hello and welcome. My name is ***** ***** you for visiting the site, I am reviewing your question and will reply shortly, thanks.

Expert:  Jerry replied 2 months ago.

Is the connector at the starter good?

Is there power to the small wire on the starter when the key is turned?

Customer: replied 2 months ago.
I don't know, the car start fine this morning and I drove it to school, when to start it to go home and nothing. the lights come on, radio works, but no sound from the engine when I turn the key, I tried in park and neutral
Customer: replied 2 months ago.
I am not at my car at this time.
Expert:  Jerry replied 2 months ago.

I see, thanks. There was a factory service bulletin for that type of concern. It involved the connections at the starter.