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Eric
Eric, Automotive Repair Shop Manager
Category: Saab
Satisfied Customers: 30833
Experience:  20+ yrs. experience as repair shop manager and technician.
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Help! our Saab 9-3 convertible is stuck and we can't get the

Customer Question

Help! our Saab 9-3 convertible is stuck and we can't get the roof back up.
Is there any way to do it manually?
Submitted: 11 months ago.
Category: Saab
Customer: replied 11 months ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Eric replied 11 months ago.
HI, Ok, I need to get the year of your 9-3
Customer: replied 11 months ago.
2004
Expert:  Eric replied 11 months ago.
HI,Ok, it is somewhat involved so I have uploaded the directions in pdf file format for easy downloading and printing. It does include diagrams to help out Please remember to rate service using the rating page so that I may receive credit. ThanksIf for any reason, you can't rate my answer OKAY, GOOD, or EXCELLENT today.Please reply and let me know why, so I can help more/better.All follow up responses are FREE, after completing the required rating
Customer: replied 11 months ago.
thanks for this, but we are still unclear how to lift the rear hatch.
Expert:  Eric replied 11 months ago.
HI, Ok, you remove the rear access panels at left and right corner of the trunk that you would remove if replace the rear bulbs. You should see a clasp/handle as show in the first diagram(see attachment for it being highlighted)- press those forward to release the soft top cover. Then lift the rear edge of it and pull it back
Customer: replied 11 months ago.
The problem is - we have released the soft top, but the deck covering the soft top will not budge.
We do not know how to lift that.thanks
Expert:  Eric replied 11 months ago.
HI," you remove the rear access panels at left and right corner of the trunk that you would remove if replace the rear bulbs. You should see a clasp/handle as show in the first diagram(see attachment for it being highlighted)- press those forward to release the soft top cover. Then lift the rear edge of it and pull it back" That should release the deck. What happens when you press the clasp at the rear left and right behind the access panels?
Customer: replied 11 months ago.
it is not popping the deck. after releasing the soft top those handles are loose and flopping around.
Expert:  Eric replied 11 months ago.
HI, Hmmm, I have not run into that before. I will opt out and see if another expert might know where the issue is. If any do, they will post in this thread to you
Customer: replied 11 months ago.
Thank you.