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Soft top won't go down. Soft top boot opens but it won't go

Customer Question

Soft top won't go down. Soft top boot opens but it won't go any further. No obstructions in boot or back seat.
Submitted: 8 months ago.
Category: Saab
Expert:  fordguy4u replied 8 months ago.

Hello, my name is ***** ***** I am a professional here at Just Answer. I have noticed that your question was not getting a response and thought I would see if you still need help with this.I apologize for the delay and I hope I can still assist you with this here.

In order to be able to determine what is causing your top to not work you are going to need to start first with scanning the Convertible Top Module which will require a TECH 2 scan tool in order to retrieve the fault code and or codes. If you can get this done and post back with the code and or codes I can help you determine what is causing this problem.

Expert:  fordguy4u replied 8 months ago.

Let me know when you can.

Customer: replied 8 months ago.
Hi Thanks for that. Where do I get this TECH2 toll from please.
Expert:  fordguy4u replied 8 months ago.

It a standard GM scan too used by all GM and Saab dealers.

Customer: replied 8 months ago.
Thank you we will get that done and get back to you
Expert:  fordguy4u replied 8 months ago.

Your very welcome and thank you as well.

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