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My name is ***** ***** I am a professional here at Just Answer. I noticed that your question had not received a response and thought I would see if you still need help with this.I apologize for the delay and I hope I can still assist you with this here.
I would have the power and ground signals tested at the back of the radio to see if it has the proper power and grounds.If it does then the radio itself is at fault here needing repaired or replaced to resolve this issue.If it does not have a power or ground make sure the wiring is all o.k. with no damaged needing repaired.
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